Training
Ensuring Solution Adoption
The success of deploying a new software system, or upgrading an existing one, depends not only on the technical quality of the installation but also on how quickly users become productive. In a complex PLM environment, training the project team on the PLM standard is essential to ensure proper COTS convergence.
Once this foundation is established and the team fully understands the system’s native capabilities, the focus can shift to enduser training to support effective adoption. This is why training must be planned early in the project. From the initial scoping phase, the team defines who needs training, what topics must be covered, and how the sessions will be organized, while also preparing a dedicated training environment where users can safely practice on scenarios.
Delivering effective training requires tailoring the content to each user persona or role, leveraging client specific data and aligning the learning experience with the tasks they perform in their daily workflows. Training formats must be flexible and adapted to any context.
Depending on the needs and constraints of the organization, the learning experience can take multiple forms:
- traditional materials such as slidebased content,
- more structured and interactive tools like digital adoption platforms,
- inperson classroom sessions for handson practice,
- fully digital eLearning modules for scalable, selfpaced learning.
By combining these formats when appropriate, training programs can better support user adoption and ensure that every role receives the guidance that fits best with their environment and way of working.
Anticipating these needs is especially critical in industrial environments, where productivity relies on precise processes and seamless coordination between teams. When users understand the system before it goes live, transitions are smoother, solution adoption is accelerated and the risk of operational bottlenecks is reduced.
Well-trained teams make fewer mistakes, adapt more easily to new workflows, and maintain production pace without compromising quality.
In settings where every hour counts, preparing training in advance is not just beneficial,
it directly strengthens operational reliability and overall efficiency from day one.
Building confidence
Training plays a decisive role in the success of any digital transformation project.
When new tools, workflows, or technologies are introduced, the organization can only unlock their full potential if teams understand how to use them effectively from day one. Without proper training, the benefits of the transformation such as improved efficiency, streamlined processes, or better data quality remain theoretical and delayed.
Well designed training ensures that users not only adopt the new system but also embrace the new ways of working it enables. It accelerates the learning curve, reduces resistance to change, and allows the organization to realize 100% of the expected value in the shortest possible time.
In a context where competitiveness and responsiveness are essential, training becomes the catalyst that turns a technological upgrade into measurable operational impact.
Supporting users during the transition to production
Even when the initial training has been successful, the transition to the live system requires continued support. The first days in production can be challenging, as users adjust to new interfaces, updated workflows, or different habits.
To make this transition smooth, the project team remains available to answer questions, correct misunderstandings, offer guidance, and reinforce the lessons learned during training. This close postgolive support, which may last from a few days to several weeks, is crucial to building user confidence and ensuring the full adoption of the new system.
Combined with the initial preparation and practical learning, it transforms a technical deployment into an operational success, helping organizations gain immediate and lasting value from their software investment.